Slower API response

Incident Report for Flipdish

Resolved

This incident has been resolved.

Posted Sep 28, 2019 - 20:57 BST

Update

Servers are operating normally. Our team continues monitoring.

Posted Sep 28, 2019 - 20:39 BST

Update

System recovery finished, continue monitoring

Posted Sep 28, 2019 - 20:31 BST

Update

We found the issue, and started the system recovery.

Posted Sep 28, 2019 - 20:22 BST

Update

We are continuing to investigate this issue.

Posted Sep 28, 2019 - 20:14 BST

Investigating

Some customers experience slow server responses. We are investigating the issue. Next update in 10 mins.

Posted Sep 28, 2019 - 20:13 BST

This incident affected: Core service (affects receiving orders) (API, Web Ordering).