Flipdish
Partially Degraded Service
Uptime over the past 90 days. View historical uptime.
Core service (affects receiving orders) Degraded Performance
90 days ago
100.0 % uptime
Today
SIM Printers 2G Network Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Card Payments (Stripe) Operational
Telephony System ? Operational
Nexmo SMS (Middle East) Degraded Performance
CDN Operational
Web-ordering file hosting Operational
Web Ordering Operational
90 days ago
100.0 % uptime
Today
Mobile App Ordering Operational
90 days ago
100.0 % uptime
Today
Hosted Websites ? Operational
90 days ago
100.0 % uptime
Today
Kiosks Operational
90 days ago
100.0 % uptime
Today
Secondary services (unlikely to affect receiving orders) Operational
90 days ago
100.0 % uptime
Today
Twilio SMS (Backup) ? Operational
Email Notifications ? Operational
Intercom support and chat system ? Operational
Support phone lines ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Oct 18, 2021

No incidents reported today.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.

Oct 5, 2021
Limited number of embedded websites are affected by an issue identified with 3rd Party Plug-ins
Resolved - A limited number of websites are affected by an issue identified with 3rd party plug-ins called Monster Insights and Exact Metrics.
Any Flipdish clients running their website through WordPress and using these 3rd party plug-ins should contact our customer support department at [email protected] to assist you in implementing a speedy resolution.
Oct 5, 10:20 BST
Update - A limited number of websites are affected by an issue identified with 3rd party plug-ins called Monster Insights and Exact Metrics. Any Flipdish clients running their website through WordPress and using these 3rd party plug-ins should contact our customer support department at [email protected] to assist you in implementing a resolution.
Oct 4, 14:48 BST
Update - A limited number of websites are affected by an issue identified with 3rd party plug-ins called Monster Insights and Exact Metrics. Any Flipdish clients running their website through WordPress and using these 3rd party plug-ins should contact our customer support department at [email protected] to assist you in implementing a resolution.
Oct 3, 10:30 BST
Update - A limited number of websites are affected by an issue identified with 3rd party plug-ins called Monster Insights and Exact Metrics. Any Flipdish clients running their website through WordPress and using these 3rd party plug-ins should contact our support department at [email protected] to assist you in implementing a resolution to this issue.
Oct 2, 11:51 BST
Update - A limited number of websites are affected by an issue identified with 3rd party plug-ins called Monster Insights and Exact Metrics. Any Flipdish clients running their website through WordPress and using these 3rd party plug-ins should contact our support department at [email protected] to assist you in implementing a resolution to this issue.
Oct 1, 16:35 BST
Identified - Web pages are becoming unresponsive to load for clients using WordPress sites with 3rd party analytical plug-ins called Monster Insights and Exact Metrics. Please contact our support team at [email protected] to apply a fix for this issue
Oct 1, 11:43 BST
Update - We are continuing to investigate this issue.
Oct 1, 11:32 BST
Investigating - Web pages are becoming unresponsive to load for clients using WordPress sites with 3rd party analytical plug-ins called Monster Insights and Exact Metrics. We are currently investigating this issue and will update you ASAP
Sep 30, 16:42 BST
Oct 4, 2021
Performance degradation
Resolved - We are setting this incident as resolved as all systems have returned to normal. Please contact our support team at [email protected] if you have any other issues.
Oct 4, 22:34 BST
Monitoring - Our systems are starting to return to normal. We are monitoring the situation and will update if anything changes.
Oct 4, 22:16 BST
Investigating - We are experiencing performance degradation with our systems.
We are looking into the issue and hope to have everything back to normal ASAP.
Next update ~ 20min
Oct 4, 21:55 BST
Monitoring - We are experiencing performance degradation with our systems.
We are looking into the issue and hope to have everything back to normal ASAP.
Next update ~ 20min
Oct 4, 21:35 BST
Update - We are experiencing performance degradation with our systems.
We are looking into the issue and hope to have everything back to normal ASAP.
Next update - 20min
Oct 4, 21:14 BST
Update - We are experiencing performance degradation with our systems. We are looking into the issue and hope to have everything back to normal ASAP.
Next update - 20min
Oct 4, 20:54 BST
Update - We are experiencing performance degradation with our systems. We are looking into the issue and hope to have everything back to normal ASAP.
Next update - 20min
Oct 4, 20:34 BST
Update - We are experiencing performance degradation with our systems. We are looking into the issue and hope to have everything back to normal ASAP.
Next update - 20min
Oct 4, 20:14 BST
Update - We are experiencing performance degradation with our systems. We are looking into the issue and hope to have everything back to normal ASAP.
Next update - 20min
Oct 4, 19:54 BST
Update - We are experiencing performance degradation with our systems right now. We are looking into the issue and hope to have everything back to normal ASAP.
Next update - 20min
Oct 4, 19:33 BST
Update - We are experiencing performance degradation with our systems right now. We are looking into the issue and hope to have everything back to normal ASAP.
Next update - 20min
Oct 4, 19:12 BST
Update - We are experiencing performance degradation with our systems right now. We are looking into the issue and hope to have everything back to normal ASAP.
Next update - 20min
Oct 4, 18:53 BST
Update - We are continuing to investigate this issue.
Oct 4, 18:52 BST
Update - We are experiencing performance degradation with our systems right now. We are looking into the issue and hope to have everything back to normal ASAP.
Next update - 20min
Oct 4, 18:30 BST
Investigating - we are experiencing performance degradation with our systems right now. We are looking into the issue and will have an update ASAP
Oct 4, 18:09 BST
← Incident History Powered by Atlassian Statuspage