Investigating - We've noticed performance degradation affecting the Contact Us forms on some websites. Our engineering team has disabled the form functionality while investigating. No other systems are affected. Updates will follow
Aug 5, 13:51 BST
Core service (affects receiving orders)
Operational
90 days ago
100.0
% uptime
Today
SIM Printers
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Card Payments (Stripe)
Operational
Nexmo SMS (Middle East)
Operational
CDN
Operational
Web-ordering file hosting
Operational
Web Ordering
Operational
90 days ago
100.0
% uptime
Today
Mobile App Ordering
Operational
90 days ago
100.0
% uptime
Today
Hosted Websites
?
Operational
90 days ago
100.0
% uptime
Today
Kiosks
Operational
90 days ago
100.0
% uptime
Today
Secondary services (unlikely to affect receiving orders)
Degraded Performance
90 days ago
100.0
% uptime
Today
Twilio SMS (Backup)
?
Operational
Email Notifications
?
Degraded Performance
Intercom support and chat system
?
Operational
Support phone lines
?
Operational
90 days ago
100.0
% uptime
Today
Telephony System
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.