Flipdish
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Core service (affects receiving orders) Operational
90 days ago
99.56 % uptime
Today
SIM Printers Operational
90 days ago
97.4 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Card Payments (Stripe) Operational
Vonage SMS Operational
CDN Operational
Web Ordering Operational
90 days ago
99.98 % uptime
Today
Mobile App Ordering Operational
90 days ago
99.98 % uptime
Today
Hosted Websites ? Operational
90 days ago
100.0 % uptime
Today
Kiosks Operational
90 days ago
99.98 % uptime
Today
Flipdish Terminals ? Operational
Secondary services (unlikely to affect receiving orders) Operational
90 days ago
100.0 % uptime
Today
Twilio SMS (Backup) ? Operational
Email Notifications ? Operational
Intercom support and chat system ? Operational
Support phone lines ? Operational
90 days ago
100.0 % uptime
Today
Telephony System ? Operational
Web-ordering file hosting Operational
DoorDash Drive Order Fulfillment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 1, 2023

No incidents reported today.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023
Flipdish intermittently not accepting orders
Resolved - Our workaround put in place to address the issue caused by our cloud provider has resolved this issue. Apologies for any loss of service.
Mar 23, 17:25 GMT
Monitoring - A change has been released which has returned services to normal functions by circumventing an error in one of our cloud providers. We will continue to monitor the system for any outages. Apologies for any inconvenience caused.
Mar 23, 15:40 GMT
Identified - We have identified the issue as most likely stemming from an outage with one of our cloud providers, and are applying a workaround.
Mar 23, 15:24 GMT
Update - We are currently deploying a fix which should be released within the next 10 minutes. Updates to follow.
Mar 23, 15:05 GMT
Investigating - Flipdish is currently experiencing a temporary outage which is causing orders to intermittently fail
Mar 23, 14:57 GMT
Glovo outage affecting receiving orders in Spain Italy and Portugal
Resolved - Service has returned back to normal.
Mar 23, 17:10 GMT
Monitoring - Glovo fix has been deployed and is successful. All delivery orders should be resumed as normal. We will monitor it from here.
Mar 23, 14:17 GMT
Update - Fix released by Glovo, and we are checking the system to ensure the outage has been resolved.
Mar 23, 14:12 GMT
Identified - All stores affected by the Glovo outage have had delivery orders disabled temporarily.
Mar 23, 14:00 GMT
Update - All Glovo stores affected currently in the process of having delivery orders disabled temporarily until issue can be rectified by Glovo. Further updates will be made available within the next 20 minutes.
Mar 23, 13:49 GMT
Investigating - We are dealing with a Glovo outage that is affecting the receiving of orders for our Spain, Italy and Portugal clients that are integrated with Glovo. We are working with Glovo to get this issue fixed ASAP.
Next update in 20min or less
Mar 23, 13:27 GMT
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

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